Falling somewhere between project management, requirements analysis and running the team, my role is to ensure that requirements are clear and properly delimited. As this is a fairly technical aspect, I leverage my past experience. I also ensure that projects are completed on time and delivered meeting the necessary quality level, while making sure that the team’s workload is not excessive. Every team member should feel good in their role in order to obtain a coherent end result.
It is a rare business model indeed that is honest with its customers (and judging by my experience, it’s highly unusual), respects its employees, and thinks ahead. There is also not only a kind mindset that I enjoy coming back to every day, but also a united team of people, always ready to help, just like the company’s co-founders (who, on the other hand, would do well to get more practice on FIFA).
It means saving customers from unnecessary errors and redundant tasks by helping them automate their processes. The outcome is considerable savings of both time and money. In short, it means improving their work!